Returns & Refunds Policy – Sadamata.com
At Sadamata, customer satisfaction is our top priority. All products are printed on demand and carefully inspected before delivery.
This policy explains when returns or refunds are accepted.
Eligibility for Return & Refund
You may request a return or refund if:
- The product is defective or damaged
- A wrong item was delivered
- There is a production or printing error
Non-Eligible Cases
Returns or refunds are not accepted for:
- Wrong size, color, or design selected by the customer
- Change of mind after placing the order
- Items that have been worn, washed, or altered
Return & Refund Process
- Contact support within 48 hours of delivery
- Provide clear photos of the issue
- Requests are reviewed within 1–3 business days
- Approved cases receive a replacement or refund
Refund Timeline
Refunds are processed within 7–10 business days via the original payment method.
Contact
Email: support@sadamata.com
